About Twin Pines Pet Services & Policies
I perform all training and services.  For non-training services, I occasionally partner with other businesses...with client consent. Services are available 8:00 AM - 8:30 PM every day. 

I strongly believe in only positive reinforcement interaction and training. I welcome work with most types of animals and all dog breeds, including "bully breeds". I work with dogs who are reactive/aggressive with other dogs and fear-aggressive with people.

The following limitations apply to outside training (and dog walking) for the safety of your dog and myself. If rain is classified as "heavy", there's an electrical storm, or temperatures are in the mid 80s or above, I may reduce the appointment length or reschedule, and fees will be reduced accordingly. Even at 86 degrees, pavement temperatures can exceed 130 degrees. I don't want my client dogs to get burned foot pads or other heat-related problems.

Because illness or emergencies can occur, my business is partnered with that of several other pet businesses. All are seasoned professionals and share my commitment to excellence. I will always notify and seek a client's approval before calling in assistance.



Client dog "Oscar" and Lisa on a training walk

About Lisa
My animal experience began "Day 1" of my life with my family's Beagles. I grew up always having dogs, cats, guinea pigs, and more in our home and loved spending as much time with them (and horses) as possible.

After college (I hold a B.S. Degree in Business & History), I enjoyed a career as a technical and marketing writer, spanning 10+ years and several prominent tech companies. I still love to write! Eventually, I surrendered to my love of animals and began working for animal organizations.

In addition to my business, I currently work part-time for Peninsula Humane Society as a trainer. I've been an employee of Pets in Need, San Francisco SPCA, and Humane Society Silicon Valley (HSSV). I've also volunteered for San Francisco SPCA and HSSV. My experience spans 10+ years and includes roles in animal care, adoptions, adoption programs management, and Board of Directors member.

I'm also a graduate of the Canine Behavior Academy and the Academy of Dog Behavior (advanced level). I was also a dog training assistant, and a trainer of dog socializer volunteers. I've attended many workshops, classes, and expos over the years to continue my animal education.

Twin Pines Pet Services Believes in "Giving Back"
Many non-profit organizations request gift certificate donations for fundraising. I try to accommodate these requests. Since 2011, I've donated gift certificates to NDNU High School, Humane Society Silicon Valley, Immaculate Heart of Mary Church, and Wonder Dog Rescue. I also make memorial donations to animal organizations when I hear that an animal client has "crossed the rainbow bridge".

I encourage you to consider "the adoption option" when looking for a new pet. There are a great many wonderful pets available at animal shelters and rescue groups awaiting loving homes. Please check out the following links: 
www.hssv.org
(this website includes listings of other Bay Area shelter and rescue groups; select "Other Services" then "Other Resources")
www.peninsulahumanesociety.org (our wonderful Peninsula humane society)
www.sfspca.org
www.wagaroo.com (listings from people seeking to rehome their dog...and more)
www.muttville.org (a wonderful senior dog rescue!)